Returns & Exchanges
At Tulas, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Our goal is to ensure your shopping experience is as effortless as your style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
Affix the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing